Privacy Policy
Effective Date: 06th June 2024
At Eslot Global S.R.O. ("Eslot Global", "we", "us", or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or use our services. It applies to all websites, applications, and services operated by Eslot Global that reference or link to this policy.
1. Who Is Responsible for Processing Your Personal Data
The data controller and administrator responsible for your personal data is:
Eslot Global S.R.O.Sabana Business Center
Boulevard Ernesto Rohrmoser
Mata Redonda, San José
Costa Rica
Contact Email: [email protected]
Website: https://eslot.tech
2. Why We Collect Personal Data
We collect and process personal data to operate our services effectively, communicate with users, and meet legal obligations. Specifically, we process data for the following purposes:
- To respond to inquiries and contact requests
- To communicate with prospective and existing clients
- To provide customer support and service-related information
- To evaluate partnership or business requests
- To manage recruitment and job applications
- To improve our website, services, and user experience
- To comply with legal and regulatory obligations
3. Legal Basis for Processing Personal Data
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679). Our legal bases include:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
4. When, How, and For How Long We Collect Personal Data
Contact Forms and Email Communication
When you contact us via forms or email, we collect only the information necessary to respond and communicate with you:
- Your name
- Email address
- Company name (if provided)
- Any additional information you voluntarily share
If no business relationship is established, we retain this data for up to 18 months and then securely delete it.
Job Applications
When you apply for a position, we collect the following information to assess your application:
- Full name
- Email address
- Phone number (optional)
- Curriculum Vitae (CV) and related information
Your data is used exclusively for recruitment purposes. If you provide consent, we may store your application data for up to 18 months for future opportunities.
5. Third-Party Services and Tools
We use trusted third-party services to support operations, analytics, and communication. These providers may process limited personal data on our behalf under their privacy policies and applicable regulations. Typical services include:
- CRM and customer communication tools
- Website analytics platforms
- Marketing and performance tracking services
We ensure that any third-party service providers comply with applicable data protection regulations.
6. Protecting Your Personal Data
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include:
- Secure servers and networks
- Restricted access to personal data
- Data minimization and encryption where appropriate
Only authorized personnel with a legitimate need may access personal information.
7. Your Personal Data Rights
Depending on applicable law, you may exercise the following rights regarding your personal data:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar technologies (such as pixels or beacons) to understand how visitors use our website and to improve performance and user experience. The information collected may include:
- IP address
- Browser type and language
- Device type and operating system
- Pages visited and interaction behavior
- Time zone and approximate location
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. Your Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described.
If you do not agree with this policy, please discontinue use of our website.
10. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. Accessing third-party websites is done at your own risk.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business practices.
Any updates will be published on this page with a revised effective date.
12. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us:
